Division Directives

Division Directives Process

Section 1 - General

• 1.040 Forms Development Committee-rescinded
  • Forms Development Committee Flow Chart-rescinded
• 1.060 Procedures for Review, Retention and Management of Individual Records Revised 5/18
  • Appendix A

Section 2 - Human Resources

• 2.030 - E-Learning Policy Reviewed 6/11
• 2.040 - Developmental Disability Professional Reviewed 6/12-information is available in the Provider Waiver Manual and DD TCM Manual

Section 3 - Quality Assurance

• 3.020 - Individual Support Plan Monitoring and Review Revised 8/19
  • Appendix A Individual Support Plan Monitoring and Review Guidelines Revised 8/19
  • Appendix B Individual Support Plan Monitoring and Review Monthly/Quarterly Summary Revised 8/19
• 3.050 - Complaint Response Process | Form Reviewed 03/14-Moved to Guideline 75
• 3.060 - Community RN Program Reviewed 7/13-Information is now available in Guideline #80 or POS Contract Section 3.7.
  • FAQ's for CRN Billing Changes for Individual Supported Living Services
• 3.070 - Death Notification and Mortality Review Reviewed 4/2011
  • Mortality Review Form Reviewed 4/2011
  • Mortality Review Flowchart Reviewed 4/2011
  • Death Notification Form Reviewed 10/15; Rescinded 8-1-22
• 3.080 - This has been replaced with Directive 3.120
• 3.090 - Health Identification and Planning System Process Revised 6/19
  • Nursing Review
  • Focused Review
  • Health Inventory
  • Operational Definitions
  • Action Plan
  • HI Scoring Instructions
  • HIPS Flow Chart
  • HIPS Action Plan
• 3.120 - Process to Implement Do Not Resuscitate (DNR) Orders for Individuals Receiving Contracted Services
  • Appendix A - Outside the Hospital DNR (OHDNR) and Hospice Services Notification Form
  • Appendix B - Statement of Terminal Condition
  • Appendix C - Do Not Resuscitate Order
  • Appendix D - Alternative to Cardiopulmonary Resuscitation (CPR) Order
  • Appendix E - Overview of the DMH Process to Implement Do Not Resuscitate Orders for Individuals Receiving Contracted Services

Section 4 - Program Implementation

• 4.060 - Individual Support Plan Revised 1/17
  • Plan Review Form
  • ISP Requirements and ISP Reviews Created 9/17
• 4.061 - Level of Care Revised 7/18
  • Instructions
  • CIMOR LOC Training, July 2018
  • LOC Webinar recording, presentation and technical assistance and guidance document
• 4.070 - Event Report Processing Reviewed 1/19
  • Event Report Form
  • Event Report Form - Fillable
  • Med Error Form
  • Med Error Form - Fillable
  • Addendum
  • Addendum - Fillable
• 4.080 - Integrating Quality Functions Revised 6/12
• 4.170 - Discharge Planning Process - State Operated Programs Reviewed 8/13-Information is now available in the Community Transitions Manual
• 4.180 - Choices for Families Services and Documentation Created 11/12
• 4.190 - State Operated Crisis Services Revised 11/13-currently being revised into a guideline 6/23/21.  
  • State Operated Crisis Referral Form
  • State Operated Crisis Services MOU
• 4.200 - Due Process Review Committee - Revised 12/19
  • Directive 4.200 Overview Power Point
  • Appendix A1 Provider DPC Initial Review
  • Appendix A2 Provider DPC Follow-up Review
  • Appendix B - Individual Rights
  • Appendix C - Due Process Guide
  • Due Process Handout for Individuals and Families
  • Due Process Handout for SCs and Providers
  • Due Process Chairman and Facilitators Training
• 4.300 - Behavioral Support Requirements-Restrictive Interventions, Restraint, and Seclusion Time-Out-now available in CSR 9 45-3.090
• 4.320 - Home and Community Based Services (HCBS) Heightened Scrutiny Reporting, Stakeholder Recruitment and Heightened Scrutiny Review Process
• 4.400 - Remote Supports Implemented in Conjunction with Reducing Direct Care Hours in the ISL Service - rescinded 11/2/23

Section 5 - Administration

• 5.040 - Individual Absence Reimbursement Rate Reviewed 9/14
• 5.060 - Enrollment of New Providers Reviewed 7/1/21
• 5.070 - Fiscal Review for POS Reviewed 7/2022
• 5.080 - Morning Meeting Policy and Procedures for State Operated Programs Reviewed 8/13- Moved to State Operated Programs Policy on 3-1-18.
  • 5.080 Appendix A: Morning Meeting Minutes Reviewed 8/13
• 5.100 - Designation of Acting Regional Director Reviewed 4/12-moved to Guideline #73
• 5.101 - Individual/Consumer Banking
  • Expenditure Form (fillable)