DMH Better Government

What is Operational Excellence (OpEx)?

Operational Excellence drives the "management cycle" with skills, capabilities, mindsets, and processes to deliver performance and organizational health and continuously improves our departments

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DMH Dashboard
Strategic Directions
Byte Size OPEX

If there are any questions or suggestions regarding DMH Operational Excellence, please contact us at: DMHOpEx@dmh.mo.gov.

For more information on the statewide Better Government practices visit: bettergovernment.mo.gov.

OpEx Advisory Team
  • Elizabeth Bittick – DD, Southwest Community Services
  • Cara Bland – DD, Joplin Regional Office
  • Molly Boeckmann - BUD
  • Connie Cahalan - DBH, Central Office
  • Wendy Davis – DD, Central Missouri Regional Office
  • Lucas Evans - DD, Central Missouri Office
  • JJ Gossrau – DBH, St. Louis Psychiatric Rehabilitation Center (SLPRC)
  • Savannah Hampton – DD, Southwest Community
  • Neil Harms – DD, Central Office
  • Mark Heinze – DD, Hannibal Office
  • Heike Johns - DD, Central Office
  • Melissa Jones - DD, Central Office
  • Diana Jones – DBH, SLPRC
  • George Killian - DBH, SMMHC-SORTS
  • David Kingsbury - DO, Central Office
  • Catherine Lane – DD, NWCS
  • Julia LePage - DD, Central Office
  • Eric Lilly – DBH, Hawthorn
  • Freddie Manor III - DBH, Fulton State Hospital
  • April Maxwell - DD, Central Office
  • Cory McMahon – DD, Central Office
  • Hope Moorehead - DD, Central Office
  • Sara Murphy - HR, Central Office
  • Alicia Pardee – DBH, Fulton State Hospital
  • Carolyn Raynor - McClanahan – DBH, SMMHC
  • James Reynolds – DBH, NMPRC
  • Jill Richardson - DBH, Central Office
  • Kevin Riley – DBH, Fulton State Hospital
  • Christopher Roberts – North Central, Investigations Unit
  • Ida Rosser - HR, Central Office
  • Carmel Seal – DD, Southeast Missouri Residential Services
  • Amber Stockreef – Children’s Services, Central Office
  • Lisa Stone - DD, Kansas City Regional Office
  • Angie Stuckenschneider - DBH, Central Office
  • Kerri Tesreau – DD, Central Office
  • Marcy Volner – DD, Rolla Satellite Office
  • Renee Lepper – DBH, Fulton State Hospital
  • Wendy Witcig – DD, Central Office
  • Sheila Wunning – DD, Central Office