Case Management County Status

Beginning November 1, 2020, the Division of Developmental Disabilities will return to remote monitoring services statewide.  Missouri continues to experience high levels of community transmission of COVID-19 throughout the state.  In addition, colder weather occurring during the winter months can make outdoor, socially distant monitoring visits difficult.  Please note, in-person visits will still be required for emergency situations or well checks due to noted concerns or requests from family/guardians.
Agencies may elect to continue conducting in-person activities, if they feel comfortable doing so. Any in-person activities must meet the following requirements:
•    Wear appropriate protective face coverings
•    Maintain at least six feet of social distance
•    Conduct in-person activities in an outdoor setting (at a minimum the monitoring staff must be outside)
DMH will continue to monitor the rates of COVID-19 transmission in Missouri but anticipates remaining in remote status for the foreseeable future.  Should community transmission of COVID-19 decrease dramatically, we will re-evaluate. Updates regarding status will be posted monthly.

Remote Monitoring Services Only

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Remote services are to be completed, via telephone, tele-monitoring, or non-public facing remote communication methods. Examples of non-public facing products include Apple FaceTime, Facebook Messenger video chat, Google Hangouts video, or Skype. It is important to note that Facebook Live, Twitch, TikTok, and similar video communication applications are public facing and should not be used.