Ambassadors

• Genuine enthusiasm for the DMH Way.
• Creative and innovative.
• Cares about DMH and DMH team members.
• Has courage to step outside their comfort zone.
• Shows enthusiasm when trying new initiatives.
• Open-minded and respectful of other’s point of view.
• Is ambitious to get the job done.
• Respectful towards other points of view.
• Can communicate well with all team members.
• Flexible and dependable.
• Supportive of all DMH Way initiatives.
• Is dependable and follows through on team goals.
• Is goal-oriented and continuously building/improving knowledge and skills to mentor and coach others.

Below is a list of tasks an Ambassador may choose to complete to implement the DMH Way. Some of the tasks below are required to be an Ambassador but most are optional. 

Required

• Attend and participate in regular calls to discuss the worksite's progress with the DMH Way.
• Become a DMH Way subject matter expert by attending a Foundation Session and Ambassador Boot Camp.
• Put DMH Way tools into practice and be a model for others.
• Engage with local leadership regarding DMH Way activities and implementation.
• Meet with Supervisory Specialist for ongoing coaching, as well as participate in skill-ups to learn and grow your skills.
• Identify needs/opportunities within the worksite and communicate those needs with the DMH Way team.
• Submit best practices to the DMH Way Team to be added to the resource library.
• Maintain a professional development plan to continually build and refine your DMH Way skills and ability to teach/mentor others.
• If stepping down from the Ambassador role, submit a resignation email to your local Supervisory Specialist.
• Conduct one or more of the following activities at least quarterly.

Optional

• Plan, schedule, promote and facilitate skill-ups, lunch-n-learns, and/or DMH Way activities at your location.
• Conduct (if supervisor) or participate in (if frontline staff) leadership walks to actively listen, de-escalate concerns and show appreciation.
• Be available to relieve team members (provide coverage) so they can attend DMH Way activities.
• Be available to meet with team members to provide guidance and CAP around DMH Way tools.
• Meet with DMH Way team to share ideas and brainstorm events and activities
• Participate in DMH Way skill building activities.
• Support and encourage DMH Way practices and principles throughout the location.

The following locations do not have Ambassadors at this time. 

Albany Satellite Office, Kirksville Satellite Office,  Rolla Satellite Office,  St. Charles Habilitation Center, St. Louis Forensic Treatment Center - North Campus.