Consumer Operated Services Programs

Consumer-operated services programs (COSP) are peer-run service programs that are administratively controlled and operated by mental health consumers and emphasize self-help as their operational approach.

Drop-In Centers are a safe place where consumers can go to find recovery programs and services provided by their peers. They offer a wide variety of services including recovery focused support groups, life enhancement skills, goal setting, problem solving, computer and internet access as well as socialization with others in recovery. Anyone with a mental health diagnosis or who is or has experienced symptoms of a mental illness is welcome to participate in services. All services are self-directed and free of charge.

Peer Phone Lines

The statewide Peer Phone Line offers safe, confidential telephone support provided by peers in recovery from mental illness. Peer responders are available to assist individuals with non-crisis mental health issues. They provide assistance in problem solving, goal setting, conflict resolution, and coping skills. They also provide resources and referrals to other agencies providing services including housing, food banks, transportation, professional counseling and crisis management.

Amy Wright - Manager of Advocacy & Recovery Services

(913) 222-5926 (Direct)

Compassionate Ear Warmline 

(913) 281-2251 or (866) 927-6327

Available 9:00 a.m. - 9:00 p.m.


Contact Information

Jesse Crum

Recovery Services Specialist


Rosie Anderson-Harper

Director of Recovery Services


Links to Helpful Resources

Resources for COSP Providers