What is ACI?
Access Crisis Intervention (ACI) provides access to services for individuals experiencing a behavioral health crisis. ACI will provide an opportunity for individuals to receive necessary behavioral health crisis services in an effort to reduce unnecessary interventions such as hospitalization or detentions. By calling the ACI hotline, individuals have access to behavioral health crisis services that are free and available to both youth and adults.
- All calls are strictly confidential.
- ACI hotlines are staffed 24 hours a day, seven days a week by behavioral health professionals who are available to provide assistance.
- Assistance may include phone contact, referrals to resources in the community, next day behavioral health appointments, or a mobile response. Mobile is defined as either going to the location of the crisis, or to another secure community location.
How to contact ACI Hotlines:
Map of ACI hotline numbers and counties: ACI Hotline Numbers by County Map.
- ACI State Wide 24 Hour Crisis Hotlines List
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Arthur Center Crisis Line
800-833-2064
Counties Covered: Monroe, Ralls, Audrain, Callaway, Pike, MontgomeryBehavioral Health Response
800-811-4760
Counties Covered: Iron, St. Francois, Washington, Jefferson, St. Louis, St. Louis CityBurrell Southwest MO Crisis Line
800-494-7355
Counties Covered: Stone, Taney, Christian, Webster, Greene, Polk, DallasBurrell Central MO Crisis Line
800-395-2132
Counties Covered: Carroll, Chariton, Randolph, Saline, Howard, Boone, Cooper, Pettis, Moniteau, MorganClark Center Crisis Line
800-801-4405
Counties Covered: Dade, Lawrence, BarryCommCare North Central Crisis Line
888-279-8188
Preferred Family Healthcare Crisis Line
844-341-2390
Counties Covered: Harrison, Mercer, Putnam, Daviess, Grundy, Sullivan, Caldwell, Livingston, LinnCommCARE Crisis Line
888-279-8188
Counties Covered: Atchison, Nodaway, Worth, Holt, Andrew, Gentry, Dekalb, Buchanan, Clinton, Platte, Clay, Ray, JacksonCompass Health Crisis Line
888-237-4567
Counties Covered: Lafayette, Cass, Bates, Vernon, Johnson, Henry, St. Clair, Cedar, Benton, Hickory, Camden, Laclede, Miller, Pulaski, Cole, Osage, Maries, Phelps, Dent, Gasconade, Crawford, Franklin, Warren, St. Charles, LincolnMOCARS Crisis Line
800-356-5395
Wright, Douglas, Ozark, Texas, Howell, Shannon, Oregon, Reynolds, Carter, Ripley, Madison, Wayne, Butler, STE. Genevieve, Perry, Bollinger, Girardeau, Stoddard, Scott, Dunklin, Pemiscot, New Madrid, MississippiMOCARS | Mark Twain Behavioral Health Crisis Line
800-356-5395
Preferred Family Healthcare Crisis Line
844-341-2390
Counties Covered: Schuyler, Adair, Macon, Scotland, Knox, Shelby, Clark, Lewis, MarionOzark Center Crisis Line
800-247-0661
Counties Covered: Barton, Jasper, Newton, McDonald
Information for Providers
- Standards, Reports, and Resources
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Standards
ACI standards can be found in Division 30 - Chapter 4: Mental Health Programs beginning on page 27.
Reports
Resources