Training Catalog

Training Required or Recommended Authority Frequency Audience Additional Information Resources
HIPPA/Confidentiality Required 9 CSR 10-5.220 Upon Hire Annual Provider

Applies to all programs that are licensed, certified, accredited, in possession of deemed status, funded by, and/or have a contractual relationship with the Department of Mental Health.

The provider shall develop and implement a policy and procedure regarding the Rule of Health Insurance Portability and Accountability Act of 1996 (HIPAA). 9 CSR 10-5.220.
Individual Rights and Due Process Required Division Directive 4.200 As needed Due Process Committee Members

Abuse/Neglect

Individual Rights (Federal & State)

HIPAA Training/Disclosure of PHI/Confidentiality

Due Process Guidelines & Authorities

Abuse/Neglect in  MODD Content Self-Registration Portal (Relias)  

Individual Right

Due Process Training in MODD Content Self-Registration Portal (Relias)

Due Process Overview

Due Process Chairman and Facilitators Training

ISP Training Recommended ISP Guide Initial and as needed TCM – Contracted and State

Training in implementation of each individual’s current support plan/addendums shall be completed within one month of the implementation date of the current plan, or within one month of employment for new staff.

Located on this Division webpage

Medicaid HCBS 1915(c) Waivers Required TCM Contract; Section 3.3.4; Appendix H.2.d.2 Within The First 6 months of employment TCM, State Staff

Required for Support Coordinator position

Support Coordinator Manual Training:

SCM‐H: Medicaid Waiver (On‐line and/or Classroom)

HCBS Assurances
Medicaid HCBS 1915(c) Waivers: Comprehensive Waiver Overview; Community Support Waiver Overview; Partnership for Hope (PfH) Waiver Overview; Missouri Children’s with Developmental Disabilities (MOCDD) Waiver Overview Recommended Comprehensive, Community Support, PfH, MOCDD Waiver Applications As needed TCM, State Staff

PPT: Comprehensive Waiver Overview

Recording: Medicaid Home and Community Based Comprehensive Waiver Overview-20230920 1621-3

PPT: Community Support Waiver Overview

Recording: Medicaid Home and Community Based Community Support Waiver Overview-20230914 1515-1

PPT: Partnership for Hope Waiver Overview

Recording: Medicaid Home and Community-Based Partnership for Hope Waiver Overview-20230922 1453-2

PPT: MOCDD Waiver Overview

Recording: Medicaid Home and Community-Based Missouri Children's with Developmental Disabilities Waiver Overview-20230921 1525-2
Medication Aid Required (if passing Medication) 9 CSR 45-5.010 (3)(D)1.O Initial and Biennial Provider

Required for passing medications

Medicaid Administration Program Manual and process located on Division webpage under Staff Implementation Manuals
MHD Record Reviews Recommended Waiver Applications As needed TCM, State Staff

MHD Record Review Process
Missouri Children’s with Developmental Disabilities (MOCDD Recommended MOCDD Waiver Application As needed TCM, State Staff

MOCDD Waiver Eligibility Requirements

MOCDD Waiver Screening Request

MOCDD Waiver Overview & Process
MO DDD Essential Functions Training: Risk and Your Role as an SC Required Per Welcome to State Support Coordination Training Checklist Initial Training State Support Coordinators

Required to be completed within the first 6 months of SC employment

Information for Case Management Providers/Support Coordinator Training
MO DDD SC Essential Functions Training: Logging Required Per Welcome to State Support Coordination Training Checklist Initial Training State Support Coordinators

Required to be completed within the first 6 months of SC employment

Information for Case Management Providers/Support Coordinator Training
MO DDD Support Coordination Foundation Series Required Per TCM Contract TCM Provider may have own curriculum approved. Initial Training TCM – Contracted and State

Required to be completed within the first 6 months of SC employment

Information for Case Management Providers/Support Coordinator Training
Monitoring Psychotropic Medication Recommended On Demand TCMs State SCs Service Providers

Monitoring Psychotropic Medication
Positive Behavior Support Within 90 days of Employment 2 CFR 441.301 (C)(4)F Initial Training Provider

This requirement can be met by completing any of the following:
Positive Behavior Support Within 90 days of Employment 9 CSR 40-3.135 Initial Training Provider

This requirement can be met by completing any of the following:
Positive Behavior Support Within 90 days of Employment 9 CSR 45-5 Initial Training Provider

This requirement can be met by completing any of the following:
Positive Behavior Support Within 90 days of Employment 9 CSR 45-5.020 Initial Training Provider

This requirement can be met by completing any of the following:
Positive Behavior Support Within 90 days of Employment 9 CSR 45-3.020 Initial Training Provider

This requirement can be met by completing any of the following:
Positive Behavior Support Within 90 days of Employment 9 CSR 45-3.030 Initial Training Provider

This requirement can be met by completing any of the following:
Process Mapping 101 Recommended At least quarterly, depends on regional interest Provider, TCM, state staff

Must complete Task Analysis and Process Mapping prerequisite training on Relias before attending

Process Mapping 101
Provider Policy and Procedure Required Provider Contract Ongoing Provider

Provider must train on their policies/ procedures, and maintain them; ensuring that they are current, complete, and in line with current best practice and HCBS.

Provider developed; must include but are not limited to:

Outcome 3: A system exists to maintain, update and implement required policy and procedure.

  • Policy & Procedures Current policies & procedures available for review; Review policies for revisions requested by the Division since last PR review was performed.
  • Restraint/Seclusion policy-Verify that the provider has Restraint/Seclusion policy.
  • Policies & Procedures support the HCBS Rule-Verify that the provider has incorporated HCBS rule into policies and procedures and do not contraindicate the HCBS rule.
  • Existence of 24-hour agency & administrative contact system-Verify by policy or verbal discussion with owner/administrator that agency has a system in place to be contacted 24 hrs a day and that the agency administration can be contacted 24 hrs a day if necessary

For additional resources or support contact VSC Or Provider Relations’ Rate and Enrollment Team at ProviderEnrollment@dmh.mo.gov
Reactive Strategies Review Process Recommended On Demand TCMs State SCs Service Providers

Reactive Strategy Review Process
Safety Crisis Planning Recommended Recorded training TCM/Support Coordinators/Service Providers

Safety Crisis Plan Q and A

Writing a Safety Crisis Plan

Safety Crisis Plan Assessment

Safety Crisis Plan
SCM – C: Intake and Assessment Required Per TCM Contract TCM Provider may have own curriculum approved. Initial Training TCM – Contracted and State

Required to be completed within the first 6 months of SC employment

Information for Case Management Providers/Support Coordinator Training
SCM – E: Support Planning Process Required Per TCM Contract TCM Provider may have own curriculum approved Initial Training TCM – Contracted and State

Required to be completed within the first 6 months of SC employment

Information for Case Management Providers/Support Coordinator Training
SCM – G: Funding – Utilization Review Required Per TCM Contract TCM Provider may have own curriculum approved. Initial Training TCM – Contracted and State

Required to be completed within the first 6 months of SC employment

Information for Case Management Providers/Support Coordinator Training