The Department of Mental Health is mandated to develop certification standards and to certify an organization’s level of service, treatment or rehabilitation as necessary for the organization to operate, receive funds from the department, or participate in a service network authorized by the department and be eligible for Medicaid reimbursement. Any organization contracting with the Division of Behavioral Health (DBH), formerly the Divisions of Alcohol and Drug Abuse and Comprehensive Psychiatric Services, is required to obtain and maintain certification. However, certification in itself does not constitute an assurance or guarantee contract awards. The State of Missouri does not require certification for non-contracted agencies providing mental health or substance abuse services.
The primary function of the certification process is assessment of an organization's compliance with standards of care. The review process ensures that providers maintain compliance with applicable state standards and provide quality services that remain consistent with the Department's Mission, Vision and Values. Surveyors are charged with the task of reviewing multiple sources of information to arrive at a global view of the agency, while making recommendations for change as agencies strive for quality services. A key goal of certification is to enhance the quality of care and services with a focus on the needs and outcomes of persons served.
Current standards may be downloaded directly from the Secretary of State’s office website:
Division 10 - Chapter 5: General Program Procedures
Division 10 - Chapter 7: Core Rules for Psychiatric and Substance Abuse Programs
Division 30 - Chapter 3: Alcohol and Drug Abuse Programs
Division 30 - Chapter 4: Mental Health Programs
An organization may request certification by completing an application form. The Department of Mental Health, Division of Behavioral Health, grants a certificate upon receipt of a completed application to an organization which has attained full accreditation from CARF international, The Joint Commission, or Council on Accreditation under standards for behavioral healthcare that are equivalent to DBH program standards. If your agency is accredited by one of these national accrediting bodies please complete and submit the ‘application for accredited agencies’ along with your accreditation report. If you do not have accreditation from one of these national accrediting bodies please complete and submit the ‘application for non-accredited agencies’ along with additional required information and documentation as outlined in the application. You may access the applications by clicking the links below. If you have questions contact (573) 751-4942.
Submission Instructions: Please submit your application and required attachments using one of the following two methods:
1) Complete application, print, and mail to the address below with all required attachments (No staples please).
Department of Mental Health
Division of Behavioral Health
1706 E. Elm St. P.O. Box 687
Jefferson City, MO 65102
2) Print out completed application, print required attachments, scan into one PDF document and email the PDF to: firstname.lastname@example.org
Note: Agencies with SATOP renewal fees may email their application but must mail their fee to the address above.