Consumer-operated services programs (COSPS) are peer-run service programs that are administratively controlled and operated by mental health consumers and emphasize self-help as their operational approach.

Drop-In Centers are a safe place where consumers can go to find recovery programs and services provided by their peers. They offer a wide variety of services including recovery focused support groups, life enhancement skills, goal setting, problem solving, computer and internet access as well as socialization with others in recovery. Anyone with a mental health diagnosis or who is or has experienced symptoms of a mental illness is welcome to participate in services. All services are self-directed and free of charge.

Warm Lines offer safe, confidential telephone support provided by peers in recovery from mental illness. Peer responders are available to assist individuals with non-crisis mental health issues. They provide assistance in problem solving, goal setting, conflict resolution, and coping skills. They also provide resources and referrals to other agencies providing services including housing, food banks, transportation, professional counseling and crisis management.

Consumer Operated Service Program Information

Contact Information

Emily Rowland
Recovery Services Specialist
Emily.Rowland@dmh.mo.gov
573-751-4425

Mickie McDowell
Peer Services Program Specialist
Mickie.McDowell@dmh.mo.gov
417-895-1332

Rosie Anderson-Harper
Director of Recovery Services
Rosie.Anderson-Harper@dmh.mo.gov
573-751-6714

Links to Helpful Resources

Resources for COSP Providers