Information for Consumers & Families

DEAFline Missouri

DEAFline Missouri is a 24-hour crisis hotline through TTY or Voice. The crisis hotline is provided by the Leadership through Education & Advocacy for the Deaf (L.E.A.D.) Institute. Call 1-800-380-3323.

For immediate assistance in all crises, call 911 for emergency services or go to the nearest hospital emergency room.

For individuals who are requesting service for psychiatric, substance abuse or a developmental disability, the below links provide information about applying for services.

Specialized Providers

BJC Behavioral Health
Deaf Services Team
Laura Shapiro, MSW, ACSW, LCSW
343 S. Kirkwood Road, Suite 200
St. Louis, MO 63122
Voice: 314-206-3499
VP: 314-266-2636


St. Louis Psychiatric Rehabilitation Center
Deaf Services Program
Peter Scheers, MS
5300 Arsenal St.
St. Louis, MO 63139
Voice: 314-877-5945

Truman Medical Center
Behavioral Health

Jennifer McKinney, MS, NCC
300 W. 19th Terr.
Kansas City, MO 64108
Voice/TTY: 816-759-0541
VP: 816-527-8274


Brandy Haddock, LPC
901 NE Independence Ave
Lee's Summit, MO 64086
Voice: 816-246-8000


Office of Constituent Services

DMH clients and family members may contact the Office of Constituent Services regarding concerns about mental health facilities or community providers in various ways. Please use the above link for additional information.

Constituent Rights

Consumer Grievance Form