The Office of Deaf Services is an agency-wide policy and program development office for the Department of Mental Health (DMH). The Director of Deaf Services is responsible for consultation and assistance to DMH facilities and providers delivering mental health services to eligible individuals who are Deaf, hard of hearing or from cultural minority people groups. Activities for systemic development include policy development, evidence based practices and program development informed by advisory input of DMH stakeholders.  For individuals who are requesting service for psychiatric, substance abuse or a developmental disability, the below links provide information about applying for services.

DMH Designates ReDiscover as new Specialized Outpatient Center

The Missouri Department of Mental Health (DMH) and ReDiscover are pleased to announce that ReDiscover has been designated as a Deaf Services Specialized Outpatient Center for the western portion of Missouri. This is part of a statewide mental health treatment program for deaf and hard of hearing individuals in need of outpatient services.

To provide improved services to the Deaf community, certain staff at ReDiscover has received training on Deaf Culture, American Sign Language (ASL) and Deaf mental health services. ReDiscover recognizes the unique aspects of Deaf culture and provides a culturally affirmative and sensitive treatment environment that stresses the importance of ASL as the medium of communication. ReDiscover will offer in-person comprehensive mental health services to individuals in the Kansas City area, as well as offer therapy services statewide via Telehealth.

"We are pleased to offer a full spectrum of outpatient services for deaf or hard of hearing individuals including therapy, medication management and case management," says Stewart Chase, Senior Vice President for ReDiscover. "The Telehealth equipment is exciting as it provides a way for our clinicians to serve those that are unable to travel to one of our existing facilities."

For additional information about ReDiscover's Deaf services contact Brandy Haddock, LPC at 816.347.3236 or visit

(Announcement provided by Cheryl Nash, Director of Development & Communications, ReDiscover.)

Deaf Services Lawsuit Settlement

The Department of Mental Health has entered into a settlement agreement regarding services provided to deaf consumers eligible for Department services. Part of that settlement is an obligation to provide Notice to those affected by the settlement. For more information, see the Settlement Notice (Exhibit A) and/or Settlement Agreement.

Mental Health Services to Medicaid-eligible Deaf Persons

The Department of Mental Health (DMH) has established clinical standards of care for deaf individuals for DMH operated facilities. These clinical standards of care detail the system of delivery of mental health services to deaf and hard-of-hearing individuals who are eligible for services from or through DMH and/or the Missouri Department of Social Services. If a Medicaid or MO HealthNet provider is of the view that it is unable to meet the needs of a qualified individual, that provider may wish to consult with a DMH facility or administrative agent, to ascertain whether the facility or agent could provide services meeting such needs. Contact information for DMH facilities or administrative agents are available through the following links:

Quick Links for Information

The Office of Deaf Services is a Department of Mental Health office and only addresses mental health needs. For more general information and resources related to Deafness, please use the following links.