Waiver Waiting List Process

Frequently Asked Questions and Answers

Due to limitations on the availability of funding, the Missouri Division of Developmental Disabilities is unable to immediately provide services to all individuals with disabilities. Persons will be served based on priority of need.

Are any Division services available?

Yes. Everyone who applies for services from the Division is entitled to an eligibility determination. All persons determined eligible will have a service coordinator (case manager) assigned and an annual person centered plan will be developed.

When will I begin receiving services?

How are needs prioritized?

The Division's Utilization Review (UR) process evaluates the need for a service based on its necessity in assuring an individual's health, safety and quality of life. UR considers the following:

How are needs categorized?

UR assigns points based on individual need in one or more of the following five categories:

A maximum of 12 points across categories may be assigned.

How will I know when services are available to me?

Your service coordinator will personally contact you and provide information about contract providers in your community for you to select as your service provider.

What can I do until funds are available?

Do I have the right to appeal?

If you are waiting to participate in a waiver you have formal appeal rights. Your service coordinator will provide you information and assist you with the process if you request assistance. Or you can access the appeal information on the DMH web site. If you are waiting for services funded with MRDD State tax dollars only, formal appeal rights are not applicable. You always, however, have the right to state your concerns to the appropriate supervisor or Regional Office Director.