State Operated Facility
DOR 2.105 prescribes procedures for reporting, investigating and processing grievances of alleged violations of consumers' rights in state operated facilities. The DOR entitles clients access to a grievance process which includes appeal rights if requested. Grievance forms are available to consumers to complete if they feel their rights have been violated. The Summary of Rights for Consumers in State-Operated Facilities document lists the rights for consumers in state operated facilities.