Patricia Pratt , Director, (573) 751-8420
Lesley Miles , Assistant Director, (573) 751-9171
The Investigations Unit is located within the Department Director's Office. It is made up of a Director, who oversees five regions with each region containing a unit of investigators supervised by a regional supervisor. The Investigations Unit conducts all abuse and neglect investigations for the Department, which includes both state operated facilities and those occurring in the community where services are provided by licensed, certified or funded providers. The Regions are identified as follows:
East Region: Candice Dunn - Regional Supervisor - (314) 877-3370; Brooke Mayfield - Regional Supervisor - (314)877-3378
North Central Region: Jennifer Taylor - Regional Supervisor - (573)526-4761
Northwest Region: Troy Smith - Regional Supervisor - (816)512-7125
South Central Region: Beckie Gierer - Regional Supervisor - (573)751-8081
Southwest Region: Destiny Plunkett- Regional Supervisor - (417)629-3565
Complaints or event reports are primarily received in regional offices or by the Department's Office of Constituent Services . These are analyzed by key DMH administrators in the Division of Developmental Disabilities and the Division of Behavioral Health who may request initiation of an investigation. The focus of the investigations are to identify system breakdowns which led to the event occurring and to identify any individual responsibility for committing abuse or neglect.
It is the policy of DMH to disqualify from employment any person who has committed abuse, neglect, or misuse funds/property acts that are Disqualification Registry qualifying offenses regarding individuals who are receiving services from the DMH. The Department's Office of Human Resources handles Registry inquiries and background screenings. All requests for copies of Investigative Reports are reviewed by the General Counsel.